At MYYELLOW, we follow a strict no-returns policy. However, exchanges are available within 7 days of delivery only if the product is damaged, defective, or an incorrect size is received. Items must be unused, unworn, and in original packaging with tags intact, along with valid proof of purchase. To request an exchange, contact us at Instagram with your order number and clear images or videos showing the issue. Once approved and inspected, a replacement will be dispatched. Refunds are not provided under any circumstances.